ye99 Terms & Conditions and Service Agreement

These Terms of Service (referred to here as the "Terms") govern all matters relating to players who access and use the ye99 platform (www.ye99.mom).

By visiting the website, registering an account, or participating in any game, you are considered to have read, understood, and agreed to all of these terms. If you do not agree with these terms, you must not continue to use the platform.

ye99 reserves the right to amend or update these terms at any time. Continuing to use the platform after any changes are published means you accept the revised terms.

1.1 Age Restriction

ye99's services are available to players aged 21+ only. When requested by ye99, players must submit a valid copy of their national ID or other official identification for age verification. If a player under 21 is found to be using the platform, the account will be closed and any remaining balance may be forfeited (if deemed ineligible) without a refund.

1.2 Personal Use Only

Every player must play solely on their own behalf. The following individuals are not permitted to use the ye99 platform —

• People residing in countries where gambling is illegal
• ye99 employees, contractors and their immediate family members
• Account holders who have been temporarily or permanently banned

1.3 One Account Policy

Each player may only register one account at ye99. If multiple accounts are found for the same player, any bonuses obtained through those accounts may be cancelled and all accounts may be closed.

2.1 Registration

To register an account, players must provide accurate and complete personal information. Any account registered with incorrect or incomplete information may be suspended or closed upon review.

2.2 Account Security

Players are responsible for keeping their username and password confidential and must not share them with any third party. All gameplay, deposits and withdrawals made through a player's account are considered to be the player's own responsibility.

2.3 KYC Verification

ye99 may request a Know Your Customer (KYC) verification from any player at any time. If verification is not completed successfully, withdrawals may be placed on hold. Required documents include —

• National Registration Card (NRC) copy
• Payment method confirmation (screenshot with phone visible)
• Any other documents required at ye99's discretion

2.4 Account Suspension and Closure

If ye99 finds that these terms have been violated, it may temporarily suspend or permanently close a player's account without prior notice. Players who wish to close their own account may contact the support team.

3.1 Deposits

Players can deposit via KBZPay, Wave Money, AYA Pay, CB Pay and bank transfer. The minimum deposit amount is 20,000 Ks. The payment channel used for a deposit is considered the primary channel for withdrawals.

• The account holder's name and the sender's name must match at the time of deposit
• Payments from third parties are not accepted
• If a deposit record is unclear, a screenshot must be sent to the support team for confirmation

3.2 Withdrawals

The minimum withdrawal amount is 20,000 Ks and is normally processed within 15 minutes to 2 hours. KYC verification must be passed before withdrawal requests can be processed, and funds will be returned via the same channel used for the original deposit.

Withdrawals from a balance that includes bonus funds can only be made after the wagering requirement for that bonus has been met.

3.3 Financial Review

ye99 has the right to review deposit and withdrawal records for the prevention of money laundering and fraud. If suspicious transactions are detected, withdrawals may be placed on hold and additional information may be requested.

4.1 Welcome Bonus

ye99's welcome bonus is 120% of the first deposit, up to a maximum of 100,000 Ks. To withdraw this bonus, a wagering requirement of 25× the bonus amount (Wagering ×25) must be completed.

Example — Deposit 20,000 Ks and receive a bonus of 24,000 Ks, giving a balance of 44,000 Ks; the wagering requirement is 24,000 Ks × 25 = 600,000 Ks. Deposit 80,000 Ks and receive a bonus of 96,000 Ks. Deposit 180,000 Ks or more and receive the maximum bonus of 100,000 Ks, with a wagering requirement of 100,000 Ks × 25 = 2,500,000 Ks.

4.2 General Bonus Terms

• Each bonus may only be claimed once per player
• To be eligible for a bonus, a deposit must be made within the specified period after account registration
• Bonus funds cannot be withdrawn directly and are only available for withdrawal once the wagering requirement has been met
• While a bonus is active, a player's real money balance is considered to be wagered first
• ye99 may set different wagering contribution rates for different game types, which will be stated on the relevant promotion page
• The maximum stake per round in bonus-related play is subject to a fair use limit based on the bonus amount; please contact the support team for details

4.3 Circumstances in Which a Bonus May Be Cancelled

ye99 may cancel bonuses and close accounts if any of the following are found —

• Making fraudulent deposits to obtain bonuses
• One person claiming bonuses multiple times using multiple accounts
• Using bots or software to complete wagering requirements
• Using strategic play methods designed to exploit bonuses (Bonus Abuse)

5.1 Random Result Generation

The results of all games on the ye99 platform are determined by a Random Number Generator (RNG), making them unpredictable and fair.

5.2 Game Malfunctions and Technical Disruptions

If a technical issue (Server Error, Game Malfunction) occurs during gameplay, any bets affected by the error may be voided and the player's balance will be restored to what it was before the issue occurred.

5.3 Prohibited Practices

The following practices are strictly prohibited at ye99 —

• Using bots or automated software to perform transactions
• Hedging — placing opposing bets to clear bonus wagering requirements
• Collusion — players secretly coordinating to manipulate games
• Exploiting game glitches or vulnerabilities

6.1 VIP Levels

ye99 divides players into 4 VIP levels: Bronze, Silver, Gold, and Platinum. Level upgrades are based on a player's activity volume and win/loss record, and are determined at ye99's discretion rather than by fixed thresholds.

• Bronze — up to 0.3% cashback per week
• Silver — up to 0.6% cashback per week
• Gold — up to 0.9% cashback per week
• Platinum — up to 1.2% cashback per week

6.2 Claiming Cashback

Cashback bonuses are calculated weekly based on net losses. If you want to withdraw cashback funds, wagering requirements must be met first. The specific amount and completion ratio can be found in the relevant promotion announcement.

7.1 Prohibited Conduct

Players are strictly prohibited from engaging in any of the following —

• Money laundering or any other illegal financial activity
• Coordinating with staff to manipulate games
• Abusing or harassing other players or staff on the platform
• Attempting to carry out cyberattacks or damage the website

7.2 Decisions and Consequences

If prohibited conduct is detected, ye99 may take the following actions without prior notice to the player, depending on the nature of the conduct —

• Suspend and investigate
• Cancel bonuses
• Close the account
• Void remaining balance without refund (where clear evidence exists)

If you wish to appeal any such action, you may contact the support team, submit the relevant evidence, and request a review.

8.1 Personal Data Protection

ye99 protects personal data provided by players using SSL encryption technology. For details on how personal data is handled and shared, please read the Privacy Policy.

8.2 Data Retention

ye99 will retain player account data, transaction records, and KYC documents for as long as required by law. Requests to delete player data can be submitted through the support team.

9.1 Service Failures

ye99 will not be liable for losses suffered by players due to service failures, downtime, or technical malfunctions caused by its servers, software providers, or payment channels — this limitation applies only where the issue did not originate from ye99 itself.

9.2 Financial Losses

Any financial losses incurred while playing games result from the player's own decisions, and ye99 will not accept any claims requesting compensation for such losses.

9.3 External Links

The ye99 website may contain links to external sites — even where it does, ye99 is not responsible for the content, privacy policies, or services of those sites.

10.1 Translation

These terms and conditions are published in the Myanmar language. In the event of any conflicting interpretations arising from translation, the Myanmar language version shall take precedence.

10.2 Dispute Resolution

If a dispute arises between a player and ye99, it must first be resolved through the support team. You can contact us in Myanmar language via Live Chat 24 hours a day, 7 days a week, or send an email to [email protected].

10.3 Severability

If any provision of these terms and conditions is found to be invalid, the remaining provisions shall continue in full effect, and no claim shall be brought on the grounds of that invalidity.